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Facilitator, experiential learning trainer and consultant

A career shaped inside organisations

I work in organisational transformation, group dynamics and learning processes.

For over sixteen years I have worked within and alongside multinational companies and Italian businesses: first in management roles at European and global level, and now as a facilitator, trainer and consultant.

Maria Elena Luccerini

The experience I bring

I have held increasingly senior management positions, working up to European and global level. I have led teams, built functions and processes from scratch, and coordinated complex transformation projects that required different skills, priorities and constraints to be brought together.

I have worked with CEOs, HR professionals, managers and people across different functions and levels, as well as with subsidiaries and partners around the world.

I have learnt that groups and organisations already hold many of the answers they need. My role is to help them see those answers and put them into motion.

This experience has given me several perspectives on organisations: that of someone setting a direction; leading people and results; building structures and ways of working from the ground up; and turning strategies and decisions into day-to-day operations.

This practical knowledge is the foundation for how I now understand organisational systems and support their development.

I have not changed worlds. I have changed perspective.

Working on projects and transformation from within organisations showed me that even the strongest plan cannot guarantee success.

A sound strategy can lose momentum when information does not flow, perspectives remain separate, decisions are not understood or responsibility is not genuinely shared.

The most persistent difficulties often do not lie within individual people or functions. They emerge in how people communicate, collaborate, make decisions and manage interdependencies.

My way of working has grown from the meeting point between this management experience, complex and systems thinking, research into organisational transformation, and professional training in facilitation and experiential learning.

The aim is not only to address the challenge at hand, but to leave the organisation with new capabilities to observe, understand and act when future challenges arise.

The approach I bring into organisations

How I enter an organisation and build relationships with its people is an integral part of my work.

Respect

I start with the organisation’s history, the results it has achieved over time and the knowledge already within it.

My role is to help recognise and connect different skills, experiences and perspectives, while respecting people, the specific contribution they make and the time they give.

Determination

A good conversation matters when it changes how we understand, decide or act.

I support groups as they move from reflection to priorities, from priorities to responsibility, and from responsibility to practical action. I bring rigour, energy and enthusiasm so that the time and resources invested lead to changes that last beyond the intervention.

Kindness

Kindness does not mean avoiding differences or making discussions less direct. It is a form of relational strength that calls for empathy, self-control, respect and awareness of our impact on others.

Together with active listening, it creates the conditions for doubts, mistakes and differing positions to be voiced, heard and addressed, strengthening trust, connection and the quality of dialogue.

Curiosity

No one can truly know an organisation simply by observing it from the outside. That is why I listen before making suggestions, test my assumptions and make room for different questions and perspectives.

What has worked so far is an important asset, but it may not be enough to meet what is changing. Continuing to evolve and innovate means asking new questions, adding value to what has already been built and giving it fresh momentum.

Studies and professional communities

I take an active part in these professional and practice communities because discussion, research and experimentation are integral to how I continue to develop my work.

International School of Facilitation

Master’s in Facilitation and Organisational Change, International School of Facilitation

Complexity Institute

Master’s in Organisational Complexity Management, Complexity Institute

u-school – Presencing Institute

Theory U programme: Leading Deep Transformation for Business, Society & Self, with Otto Scharmer, Massachusetts Institute of Technology (MIT)

IAF – International Association of Facilitators

Certified Endorsed™ Facilitator, International Association of Facilitators (IAF)

ICAgile

Certified Professional in Agile Team Facilitation (ICP-ATF), ICAgile

BluPeak Consulting

Faculty member, Executive Master in Business Transformation Professional, BluPeak Consulting

Learning Experience

Trainer in the Learning Experience group

MY MANIFESTO

The beliefs behind how I work

For organisations with the courage to see together what no one can see alone.

A reflection can become a starting point

Every organisation has its own story, culture and challenges. That is why every programme starts by listening. Tell me what is happening in your organisation. Together, we can decide whether and how to work on it.