CASE STUDY · #HEALTHCARE #SYSTEM
From distributed challenges and expertise to a shared ability to act as a system
CLIENT
Koncept and Grandi Ospedali Italiani
SECTOR
Healthcare
PARTICIPANTS
25 directors from hospitals, institutions and healthcare organisations across Italy
Objective
Address challenges in emergency care and health research that no organisation can solve alone, bringing together different expertise, experience and perspectives to identify priorities and practical actions to develop as a system.
Key activities
01
Sharing experiences, organisational models and perspectives from different settings
02
Exploring challenges and interdependencies across organisations, roles and responsibilities
03
Identifying and prioritising the main areas for action
04
Co-creating possible courses of action
05
Defining the conditions needed to sustain the work beyond the workshops
Outcomes
Shared priority areas for action across the emergency care network and health research ecosystems
Practical courses of action for governance, collaboration, sharing resources, data and expertise
Stakeholders, enabling conditions and responsibilities identified to support implementation
Work continuing beyond the workshops, with dedicated coordination to develop the actions identified
New capabilities
Looking at problems beyond the boundaries of one’s own organisation and recognising interdependencies
Bringing clinical, scientific, institutional and organisational expertise into dialogue
Turning different perspectives and interests into shared priorities
Building convergence without oversimplifying complexity
Turning distributed expertise into system-wide capability
A system changes when organisations begin to act as part of the same network.
TESTIMONIAL
A particularly valuable opportunity for discussion, bringing out the contribution of diverse experience and expertise.
Antonio Giovanni Maconi
Director of the Regional Department for Research and Innovation, Piedmont
From the workshop
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