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• CASE STUDY

  Mercurio Studio – From fragmented needs to software co-designed by competing businesses

  …difficulties they faced in translating needs and working processes into clear development requirements. Key activities 01 Comparing experiences, working processes and…

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• CASE STUDY

  D_CIRCLE – From four businesses with distinct identities to one recognisable, coherent organisation

  …values and everyday behaviours 03 Review and comparison of processes, documents, tools and communication practices 04 Identifying differences and the main areas for…

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• CASE STUDY

  Eco Coop – From a fragmented, chaotic process to shared, efficient management

  …and monitoring tools that the team can apply to other processes and projects When people observe a process together, individual problems become shared…

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• CASE STUDY

  Consorzio Agrario di Parma – From a siloed view to a shared approach to the customer journey

  ← Case studies and insights CASE STUDY · #CUSTOMER MANAGEMENT #RESPONSIBILITY From a siloed view to a shared approach to the customer journey CLIENT Consorzio Agrario di…

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